Selam Ride Uganda is committed to protecting personal data in accordance with the Uganda Data Protection and Privacy Act 2019 (PDPA) and applicable international standards.

1. Data Controller

Selam Ride Uganda is the data controller responsible for processing personal data collected through our Platform. Our Data Protection Officer (DPO) can be contacted at info.selamrideuganda@gmail.com.

2. Legal Basis for Processing

We process personal data on the following legal bases under the PDPA:

Contract performance: Processing necessary to provide our ride and delivery services
Legitimate interests: Safety monitoring, fraud prevention, platform improvement
Legal obligation: Compliance with Ugandan law and court orders
Consent: Marketing communications and optional features

3. Data Categories

Identity data (name, ID number, date of birth)
Contact data (phone, email, address)
Location data (GPS coordinates during trips)
Financial data (payment method, transaction records)
Technical data (device ID, IP address, app usage)
Profile data (account history, ratings, preferences)

4. Security Measures

Encryption in transit (TLS 1.3) and at rest (AES-256)
Regular security audits and penetration testing
Access controls and role-based permissions
Employee data protection training
Incident response procedures
Data minimisation principles

5. Data Breach Response

In the event of a data breach, we will notify affected users and relevant authorities within 72 hours of becoming aware, as required by applicable law.

6. Your Rights Under the PDPA

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

7. Contact DPO

Data Protection Officer: info.selamrideuganda@gmail.com
Address: Selam Ride Uganda, Ggaba Road, Kampala, Uganda

Data Protection Policy